Once you click Open, you'll be redirected back to the Zoom client, and will be logged in with your IU account. If your browser asks to open Zoom, click Open. UCSB Information Technology Services (ITS) will automatically issue anyone with a UCSBnetID a Zoom Pro account upon the first login using UCSB single sign-on (. Once you’ve logged in through IU Login (or if you were previously logged in), your web browser will display the Zoom Login with SSO page and will attempt to open the Zoom client.Log in with your IU username and passphrase. Zoom Login/SSO Error Troubleshooting You may be using the incorrect Sign In URL You may not have an account established SSO (Single Sign On) is not. If you haven’t logged into any IU sites using IU Login recently, you’ll be redirected to the IU Login page. The Sign In with SSO screen will display, as seen in the following screenshot: For the Company Domain, type iu and click Continue.On the sign in screen, click on Sign In with SSO, as highlighted in the following screenshot:.NOTE: While the instructions are written using the Zoom desktop client for Windows (version 4.5.6), the steps should be similar in the MacOS and mobile versions of Zoom, as well as in older versions of the Zoom desktop client for Windows. If you don't currently have the Zoom client installed, visit the KB article Install Zoom on a desktop or mobile device for assistance installing Zoom. These instructions will walk you through the process of signing into Zoom using SSO. To make sure you’re properly logging into your IU account on Zoom, you’ll need to sign in using SSO, or single sign-on. Logging in to Zoom using Single Sign-On (SSO) Once you click Open, you'll be redirected back to the Zoom client, and will be logged in. If your browser asks to open Zoom, click Open. Once you've logged in, or if you've previously logged in with your IU account, your web browser will display the Login with SSO page, and will attempt to open the Zoom client. Here, you'll log in with your IU username and passphrase. Zoom will open a browser window, and if you haven't logged in to any IU sites yet, it'll show you the IU Login screen. The Sign In with SSO screen will display - in the company domain field, type iu. On the sign in screen, click on Sign In with SSO. If you don't currently have the Zoom client installed, visit kb.iu.edu/d/aodc for assistance installing Zoom. While this demonstration uses the Zoom desktop client on Windows, the process should be similar for MacOS and mobile devices. To get started, you'll want to open your Zoom client. also the Zoom Help Center and Microsoft Teams.Description of the video:In this video, I'll walk you through the process of using your IU username and passphrase to log into Zoom using Single Sign On, or SSO. Join a Zoom meeting from a Browser (you will need the meeting ID and passcode) In your web browser, go to /join.Zoom Training Resourcesįor additional support, contact the ATUS Help Desk: If you encounter any issues signing in, contact the ATUS Help Desk by clicking the Get Help tab at the top of this page. Enter the email address of the shared account you are using and the password that was set for that Zoom account.You may need to sign out of your personal Zoom account, or open an incognito/InPrivate browser to sign in using the shared account. From a browser go to and click the Sign In button in the upper right corner (the desktop and mobile apps will take you to the same login page).If your department has a shared Zoom account for hosting meetings, sign into it using these steps: Sign in using a shared departmental Zoom account
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